Remote Technical Supporters - WordPress Plugins at OnTheGoSystems

Our goal in support is to help clients succeed. We are hiring support experts for WPML and Toolset teams. You’ll troubleshoot problems and help clients use our products. You’ll be working closely with other supporters, with the development team, and with the documentation team.

Requirements

At least 2 years of experience in Customer support
Experience building websites using WordPress
Excellent English skills (both written and spoken)
Outstanding problem-solving skills
Being able to work one day over the weekend
Speaking German and/or Arabic language is not a “must-have” but a huge advantage
Preferred time zone: GMT+5 or similar

We offer a home-office budget that allows people to get a good equipment for work and/or improve their work environment.

77 remote teams →

We are happy to help company members with any courses they are interested in taking that would allow them work better and more efficiently in their teams.

83 remote teams →

Our Company is fully transparent, we have financial updates bi-yearly that everyone in the company is invited to attend. During these meetings people also find out about Company Goals and how important each role is in order to meet our goals.

27 remote teams →

People can take their paid vacation days in the most convenient way, as long as they coordinate this with their team.

56 remote teams →

We offer paid vacation and public holidays. We come from 40 different countries, so we respect the public holidays of each team member's country.

95 remote teams →

Company retreats

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We normally meet once a year to work and have fun together in some nice spot. This is a very enrichening experience for everyone. So far, we've met in cities like Tenerife, Malaga, Porto, Split and Paphos.

Flexible hours

103 remote teams →

Some teams need to have more fixed schedules especially if working in support. But some roles allow more flexibility, like developer or marketing roles. As long as you're present for all your relevant meetings and deliver what is expected, you can arrange your working hours as you find it most convenient.

Technical Supporters - WordPress Plugins

Requirements

OnTheGoSystems

Benefits

Workplace

Tools used for remote work

Interview

About

Team (3)

Remote team in 77 cities and 41 countries