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How do you measure productivity in your remote team?

7 remote companies like OnTheGoSystems, Kinsta and Time Doctor talk about how do they measure productivity in their remote team

Why remote?

Remote company managers are talking about why they are running a remote team and how did they start. They also share ideas about what are the biggest benefits of remote work and why it's here to stay.

Hiring remote

Remote team leaders about building a remote team and how are they hiring for remote jobs in their company. They also share tips about how to stand out when applying for remote jobs.

Managing remote

Practical tips from remote companies about managing a remote team – how to measure productivity, where to work from and about planning company retreats to bring the remote team together.

Working remotely

Remote team leaders answering questions about their daily life in a remote team regarding communication, tools and more. They also share tips for companies planning to start working remotely.

Productivity is measured by team leaders on each team, and it depends on the nature of the team. For example, support teams are measured by the number of tickets answered customer’s rating, pace, etc. Our ultimate goal is to make our clients happy with fast and efficient support. On the other hand, the efforts of the marketing team directly affect our sales, so it can also be relatively easy to track the progress by what is working and what is not. So, basically, we use different ways to measure productivity across different teams.

November 1, 2019

OnTheGoSystems

HIRING
We believe that people, not products, make the difference.
πŸ™ 77 locations
🌎 41 countries
πŸ€“ 51-200 members

Measures of productivity vary considerably depending on the role.

In some roles, it's quite easy. For example, in sales or support, we can simply look at the number of deals closed or tickets resolved as well as metrics such as customer satisfaction.

In some other roles, such as HR or Accounting, things aren't nearly as easy to measure. However, we've found that if someone isn't pulling their weight it becomes pretty obvious to everyone around them pretty quickly.

In other words, we've found that the worry about remote workers taking advantage of their relative freedom to slack off is overblown. Hire the right people, communicate around expectations and deliverables regularly, and your remote team members will be rockstars for your business.

February 10, 2020

Kinsta

HIRING
Managed WordPress Hosting
πŸ™ 44 locations
🌎 21 countries
πŸ€“ 51-200 members

Other than Time Doctor, we have KPI's and quarterly rocks.

February 10, 2020

Time Doctor

Productivity for Remote Teams
πŸ™ 32 locations
🌎 28 countries
πŸ€“ 51-200 members

We just check if the work is done, in a reasonable time.

November 28, 2019

Hexagonal Consulting

HIRING
Company of experts in Faveod
πŸ™ 9 locations
🌎 2 countries
πŸ€“ 11-50 members

We set goals and update each-other on them weekly

August 14, 2019

SafetyWing

HIRING
Insurance for Nomads
πŸ™ 9 locations
🌎 7 countries
πŸ€“ 11-50 members

Everyone owns their schedules, their 'rocks', their deadlines and their own time. If projects are consistently lagging behind, then we re-evaluate the system and management, but we don't find the need to monitor productivity as such in a remote team.

August 15, 2019

marketgoo

Easy SEO Tools
πŸ™ 6 locations
🌎 3 countries
πŸ€“ 11-50 members

Output mapped through EOS Management tools, mytractiontools.com

December 16, 2019

Quality Compliance Systems

Creating a Fairer and More Compassionate World
πŸ™ 1 locations
🌎 1 countries
πŸ€“ 51-200 members
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