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Technical Support Engineer

· 3w Worldwide
Loom
πŸ™ 6 locations
🌎 4 countries
πŸ€“ 11-50 members
As a Technical Support Engineer, you will be a key part of Loom's support experience at scale and provide timely and effective resolution to customer issues by applying your technical and troubleshooting skills.

We are looking for support champions who are genuinely happy to help others. If this sounds like you, you came to the right place!

Benefits

Working remotely means usually that you talk to your team members via text or sometimes with video calls, but it's very useful (and fun!) to see your teammates in real life too. Loom organises retreats where their team comes together in real world. To name a few places, they've been to .

Loom purchaces necessary hardware so everything is set up for your productive work. You'll keep training your mind with the learning budget.

There's no limit to your vacation days at Loom so you'll get all the time off you need to recharge. Your vacation days are paid, but ask Loom for specifics.

It's good to know that you'll have a health insurance if you should need it when working remotely at Loom. To keep your body fit and mind sharp, there's a budget for your well-being. If you should be a lucky parent, your parental leave is paid.

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Headquarters

Loom's remote company is headquartered in San Francisco, United States

Tools used for remote work

Remote team at Loom is using 1 tools like Loom when working remotely.

Remote team in 6 cities and 4 countries

Loom is working remotely from 6 cities like San Francisco, Barcelona and Amsterdam across 4 countries like United States, Spain and France with the average temperature of 17Β°C.

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