Part time Customer Support

IPinfo.io
๐Ÿ™ 9 locations
๐ŸŒŽ 8 countries
๐Ÿค“ 1-10 members
๐ŸŒŽ Worldwide
IPinfo is an IP address information API and data provider. Our industry leading IP geolocation API handles over 20 billion API requests a month. We're bootstrapped, profitable, and growing. We have a small fully distributed team spread across the globe (including Seattle, Toronto, Melbourne, Prague, and Pune), and weโ€™re working on lots of exciting things!

We're looking to hire a part-time contractor to help with customer support. 5 - 10 hours a week initially, with additional hours potentially available in the future.

We also need help with content writing (blog posts, SEO), lead generation (SDR), so if you have experience in these areas in additonal to customer support and would like to help out there that'd be a huge bonus.

Responsibilities
  • Responding to customer support requests in helpscout.
Requirements
  • Part time remote work experience is essential
  • Fluent in English, with great communication skills
  • Experience with Helpscout or similar services a big bonus
  • Familiarity with IPinfo.io or APIs in general a big bonus

About

Remote team in 9 cities and 8 countries

IPinfo.io is working remotely from 9 cities like Seattle, Yekaterinburg and Rostov-on-Don across 8 countries like Russia, Canada and Czechia with the average temperature of 21ยฐC.

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