Customer Success Engineer

Europe Worldwide
🏙 7 locations
🌎 4 countries
🤓 1-10 members
🌎 Worldwide

Raisely helps charities raise more money online. So far we’ve raised over $50 million dollars for causes which benefit the wellbeing of people and planet.

We’re on a mission to raise $1 billion by 2025. We’ll do that by backing ambitious campaigns for world-changing causes. We’ll help them get set up, design their campaign, build features and implement our platform in new and innovative ways. That’s where you come in.

We’re looking for a Customer Success Engineer to join our growing, worldwide team.

You'll guide our customers through our platform, using your technical savvy to help campaigns on Raisely succeed.

That means everything from brainstorming how the platform can be best used for a campaign, to mapping out possible API integrations and coding out specialised customisations and API integrations.

You will work through our customer support channels, run demos, work closely with our product engineers, write documentation for our support hub and build personal relationships with each organisation using our product.



✈️ Company retreats
Retreats – Every 6-ish months we fly you somewhere pretty for our team retreats. Our next one is in Queenstown!
⌚️ Flexible hours
Flexibility – Set your own hours and days and adjust as you need.



Raisely's remote company is headquartered in Richmond, Australia

Remote team in 7 cities and 4 countries

Raisely is working remotely from 7 cities like Sydney, Canberra and Melbourne across 4 countries like Australia, Canada and Singapore with the average temperature of 17°C.

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