The Allo-Media Solution is a plug-and-play proprietary technology, based on three pillars developed internally by the Allo-Media team of engineers and PhDs: telephony, voice recognition and deep semantic analysis based on Artificial Intelligence.
This technology provides brands with a unique decisional tool for marketing, trades and client relationship:
− For client acquisition, real time data analysis enables to gain nearly 5% of additional sales thanks to the commercial retargeting (call, text message, online retargeting, display…) on prospects who did not complete their purchase during the first call.
− For marketing, Allo-Media is opening a new data universe which enables the analysis of the entire client experience, bridging the online & offline budgets, and significantly improving campaigns efficiency, with a nearly 50% growth in the conversion rate of advertising investments.
− For customer service, Allo-Media highlights precisely customers’ pain points and inadequate processes and enables to reduce polluting calls by nearly 10% while increasing client satisfaction and reducing churn. The impact on Net Promoter Score or client recommendation rate can be improved by up to +10%.
− Finally, the simplicity of the Vocal Cookie setup - based on calls routing and Saas - is unrivalled. Setup does not require any specific IT development by the client and can be deployed within a month.
The private and sensitive data of these intentionist customers are rendered anonymous in order to respect their confidentiality.
Team on RemoteHub